diff --git a/CommandList.cpp b/CommandList.cpp
index 9ec1e2e..0bffe34 100644
--- a/CommandList.cpp
+++ b/CommandList.cpp
@@ -8,6 +8,23 @@ namespace core {
    CommandList::CommandList(std::string delimiter, int depth) : delimiter(delimiter), depth(depth) {}
 
    void CommandList::add(Command &command, std::string name) {
+      // processRequest() below upper-cases the incoming keyword before
+      // looking it up, but this previously stored whatever case the
+      // caller passed in verbatim - any registration that wasn't
+      // already uppercase (nearly everything outside SMTP/POP3/IMAP's
+      // own RFC-driven uppercase convention) could then NEVER be
+      // matched by any input, since upper-casing a non-uppercase string
+      // can't produce a match against a non-uppercase key. Confirmed:
+      // this alone made every Zephora game command unreachable, along
+      // with this class's own base-level "publish"/"subscribe"/"event"/
+      // etc. registrations (TCPServer's constructor). Folding the same
+      // way here keeps registration and lookup permanently in sync
+      // regardless of what case any given add() call happens to use -
+      // already-uppercase callers (SMTP, the BARANTMail admin console)
+      // are unaffected, since upper-casing an uppercase string is a
+      // no-op.
+      std::transform(name.begin(), name.end(), name.begin(),
+                      [](unsigned char c) { return std::toupper(c); });
       commands.insert(std::make_pair(name, &command));
    }